Terms and Conditions

Last Updated: 30 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the Cat Spins website, located at catspins7.uk (“the Website”), operated in the United Kingdom.

1.2 By registering an account, logging in, or using any services offered by Cat Spins (“we”, “us”, “our”), you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3 If you do not agree with any part of these Terms, you must not use the Website or its services.

2. Definitions

• Player / User / You: Any natural person who registers or uses the Website.
• Account: The personal gaming account opened and maintained by the Player.
• Games: All casino, live casino, and other gaming products provided on the Website.
• Operator: The company licensed and authorised to operate Cat Spins.
• Bonus: Any promotional offer, including free spins, bonus funds, or other incentives.

3. Eligibility and Legal Compliance

3.1 You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to use the Website.

3.2 It is your responsibility to ensure that online gambling is legal in your country or region before accessing or using the Website.

3.3 Employees, contractors, and immediate family members of the Operator, its affiliates, or agents are prohibited from opening accounts or participating in Games.

4. Account Registration and Security

4.1 Only one Account per person, household, IP address, or device is permitted.

4.2 When registering, you must provide accurate, complete, and up-to-date information including your full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity on your Account.

4.4 We reserve the right to verify your identity at any time and may require documents such as a valid photo ID, proof of address, or payment verification.

4.5 Accounts created with false or misleading information may be suspended or closed, and any winnings forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply; please refer to the Banking section on the Website for details.

5.3 We do not charge fees for deposits, but your payment provider may apply charges.

5.4 Withdrawals will be processed to the original payment method where possible, subject to verification checks.

5.5 Withdrawal limits apply; see the Banking section for specifics.

5.6 We aim to process withdrawal requests promptly but accept no liability for delays caused by third-party payment providers.

5.7 To withdraw your full balance and close your Account, please contact Customer Support.

6. Account Maintenance and Inactivity

6.1 You are responsible for keeping your Account information accurate and up to date.

6.2 Accounts with no login activity for six consecutive months will be classified as inactive.

6.3 Inactive Accounts may incur a monthly administrative fee deducted from the remaining balance, with prior notification.

6.4 Accounts with zero balance may be closed after a period of inactivity.

6.5 Dormant Accounts can be reactivated by contacting Customer Support.

7. Responsible Gambling

7.1 Cat Spins is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session limits, and self-exclusion options.

7.2 If you feel you may have a gambling problem, please use these tools or contact our support team for assistance.

7.3 For further support and information, please visit the UK Gambling Commission and BeGambleAware.

8. Prohibited Conduct

8.1 You must not engage in any fraudulent, collusive, or illegal activities, including but not limited to:

• Money laundering or other financial crimes;
• Using bots, automated software, or any other tools to manipulate Games;
• Cheating or exploiting technical errors;
• Opening multiple Accounts;
• Using VPNs, proxies, or other methods to bypass geographical restrictions;
• Sharing your Account or allowing others to play on your behalf.

8.2 We reserve the right to suspend or close Accounts and withhold winnings where misconduct is suspected.

9. Bonuses and Promotions

9.1 All bonuses and promotions are subject to specific terms, including wagering requirements, which are published on the Promotions page.

9.2 Bonus abuse, such as multiple Account usage or collusion, is strictly prohibited.

9.3 We reserve the right to cancel or reclaim bonuses and winnings if abuse or manipulation is detected.

9.4 Promotional offers may have expiry dates and game restrictions.

10. Game Fairness and Integrity

10.1 All Games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

10.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

11. Limitation of Liability

11.1 Use of the Website and Games is at your own risk.

11.2 We accept no liability for losses or damages arising from the use of our services, including technical failures, interruptions, or inaccuracies.

11.3 Our maximum liability shall not exceed the amount of your most recent deposit.

11.4 We are not responsible for the content or security of any third-party websites linked from the Website.

12. Data Protection and Privacy

12.1 Your personal data is collected, stored, and processed in accordance with our Privacy Policy and applicable UK data protection laws including the Data Protection Act 2018 and UK GDPR.

12.2 We implement industry-standard security measures to protect your information.

12.3 For full details, please refer to our Privacy Policy.

13. Intellectual Property

13.1 All content, trademarks, logos, and materials on the Website are owned by or licensed to Cat Spins.

13.2 You may not copy, reproduce, distribute, or modify any content without our prior written consent.

14. Complaints and Dispute Resolution

14.1 If you have a complaint, please contact our Customer Support team.

14.2 We will endeavour to resolve your complaint promptly and fairly.

14.3 If you remain dissatisfied, you may escalate the dispute to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

14.4 All complaints must be submitted in writing.

15. Changes to Terms

15.1 We reserve the right to amend these Terms at any time.

15.2 Significant changes will be communicated to you by email or via a notice on the Website.

15.3 Continued use of the Website after changes constitutes acceptance of the updated Terms.

15.4 It is your responsibility to review these Terms regularly.

16. Contact Information

For questions, assistance, or to exercise your rights under these Terms, please contact us via:

• Email: [email protected]
• Live Chat available on the Website

By registering an Account and using Cat Spins, you confirm that you have read, understood, and agreed to these Terms and Conditions.